Returns & Exchanges
At Haus of Planner, we want you to be completely satisfied with your organizational tools. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
- 2.Prepare the Package
Ensure the items are in their original, unused condition and packaging. Securely pack the products to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-10 business days.